The Macon Water Authority

790 Second Street • Macon, GA 31202-0108 • (478) 464-5600

Items tagged with mwa customer care

News Items

Water/Sewer Not Affected by Ransomware

Nov 4, 2019

The Macon Water Authority (MWA) continues to provide essential water and sewer services for customers during the current Ransomware Attack that has impacted its business operations, which include activities dependent upon the utility’s customer se...

Tagged: mwa, macon water authority, ransomware attack, mwa customer care, mwa customer service software, mwa selfservice customer web portal

New customer service software is coming!

Mar 28, 2018

The Macon Water Authority (MWA) will be transitioning from a decades old Customer Service Software to a new Customer Billing and Financial Software System called Cayenta. The “go live” date for the new MWA software is Wednesday April 4, which will...

Tagged: mwa, macon water authority, cayenta, mwa customer service, mwa customer care, mwa customer service software, mwa customer billing and financial software

Customer Satisfaction Survey Winner

Jul 20, 2016

Congratulations to Missy Jordan, MWA Customer Receptionist, who is our Customer Satisfaction Survey Winner for the month of June. Missy distributed and collected the most customer satisfaction surveys last month while working at her post at the M...

Tagged: macon water authority, mwa, mwa customer care, mwa customer service survey, mwa customer satisfaction survey, mwa customer service research project


Keyin_best_tasting
Address
Macon Water Authority
790 Second St.
P.O. Box 108
Macon, GA 31202-0108
Phone
(478) 464-5600
Fax
(478) 741-9146
Email

FAQ's of the MWA

Do you have questions about the MWA? Check out our FAQ’s, which include topics that may be of interest.

View Common Questions »

Businesses Welcome

The MWA supports economic development in our community. That starts with us providing quality service to you.

Establish New Water Service »

Career Opportunities

The MWA is a great place to work, with career opportunities. We may have a job opening ideal for you.

View Career Opportunities »

Projects & Bids

For those seeking to do business with the MWA, check out our project bids, tabulations, awards, and more.

View Projects & Bids »