The Macon Water Authority

790 Second Street • Macon, GA 31202-0108 • (478) 464-5600

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MWA Welcomes B&G Customers

Jul 22, 2019 by Chris Wood, Ph.D.

Mwa_b_g_meetings_pic_1_web

Michel Wanna (in front) provides information on the MWA water system to customers from B&G Water Company.

The Macon Water Authority (MWA) welcomes our newest customers from the B&G Water Company! You now are part of one of the most accomplished water utilities in the country, evident by the Authority being awarded a decade ago as producers of the “Best Tasting Drinking Water in North America.”

The MWA purchased B&G Water Company on March 25, resulting in approximately 450 new customers potentially joining our family. We are committed to providing you with clean, safe, reliable and the highest quality drinking water available in the industry. (Check out our Water Quality Report on this website as proof.)

While the MWA is committed to providing you with outstanding customer service like you were accustomed to receiving from B&G Water Company, we also offer additional services and benefits as an award-winning water utility. The MWA features many convenient billing and payment options, 24/7 on-call support, a website and portal with system information and access to your account, and the skills of 222 water professionals, including a dedicated staff in our Customer Care Department.

Finally, former B&G Customers will have enhanced fire protection and subsequent lower fire insurance premiums, once the MWA water distribution infrastructure has been extended to reach all of their neighborhoods.

Those residences in South Macon-Bibb County previously serviced by B&G Water Company include the subdivisions of Thorn Hill at Houston Road and Nob Hill, Von Reg, Meri Hill, Jones Road, Hopper Hill, Green Hill, Gibson Drive, as well as Chick-A-Dee and Goodall Mill. These customers received a final bill from B&G during the month of April, with the MWA beginning its billing process in May.

In order to address questions and alleviate any concerns B&G Customers may have had concerning this transition, the MWA hosted neighborhood meetings at the South Bibb Recreation Complex on April 8th, 9th, and 11th. The meetings were well attended and very productive, with most B&G Customers taking advantage of this opportunity to establish service and open an account with the MWA.

If you have questions about your present or future water service, please contact us at 478-464-5600 for 24/7 support. We look forward to a mutually beneficial utility-customer relationship with you in the future!

Media Contact:
Chris Wood, Ph.D.
P: 770-757-1681
E: chris@jwapr.com

Tagged: bg water company customers, mwa, macon water authority

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