The Macon Water Authority

790 Second Street • Macon, GA 31202-0108 • (478) 464-5600

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News Releases by "Stephanie King"

Hurricane Michael Announcement

Oct 10, 2018 by Stephanie King

The Macon Water Authority is currently closed due to inclement weather that we are experiencing from Tropical Storm Michael. Due to the severity of the storm, the MWA will not be dispatching personnel out into the field until after the storm has passed through Macon-Bibb County which is expected to occur approximately at 9:00 AM on Thursday, October 11th. Macon Water Authority expects to open by 11 AM on Thursday, Octo...

Scam Alert: Beware of Utility Imposters

Sep 9, 2016 by Stephanie King

Macon Water Authority wants to make customers aware of a variety of scams that frequently target utility customers. If you have any doubts about the legitimacy of any call, email or visit from someone claiming to be from MWA, especially one in which payment is requested, you should contact us directly at 478-464-5600 or cstinq@maconwater.org. MWA has strict guidelines regarding how the utility makes contact with its cu...

Notice of Broken Water Main - Houston Ave.

Aug 13, 2016 by Stephanie King

There has been an 8 inch water main break in the vicinity of Houston Ave, Rocky Creek Road, Fulton Street and Mikado Ave in Macon. MWA crews are working diligently to make repairs, which could be a four to six hour repair time. Customers residing in these areas may experience low or no water pressure while repairs are being made. We apologize for any inconvenience this may cause.

Temporary Interruption in Telephone System

Aug 12, 2016 by Stephanie King

Macon Water Authority’s telephone voice system will be down due to scheduled maintenance. The system maintenance will begin Friday, August 12th at 7:00PM and will continue through Saturday, August 13th. We apologize for any inconvenience this may cause. If you have an emergency or would like to report a water main break or sewage spill please call 478-447-4562 or 478-447-9264. To make a payment on your account by...

Customer Satisfaction Survey Winner

Jul 20, 2016 by Stephanie King

Congratulations to Missy Jordan, MWA Customer Receptionist, who is our Customer Satisfaction Survey Winner for the month of June. Missy distributed and collected the most customer satisfaction surveys last month while working at her post at the MWA Second Street Headquarters. The Macon Water Authority has distributed and collected hundreds of customer surveys over the course of three phases. At the end of last year, t...

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FAQ's of the MWA

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