The Macon Water Authority

790 Second Street • Macon, GA 31202-0108 • (478) 464-5600

Stormwater Service Fee Appeals

If a customer is the recipient of a stormwater fee that they estimate is incorrect or inaccurate in regards to the number of ERU's they are being charged, they may initiate an Appeal of Stormwater Fee.  

Only one appeals application will be processed at a time for each customer account.  Attach all appropriate documentation to support this appeal, as indicated in the table included in the application below.  Review and response of the appeal may take up to 30 days.  A Right-of-Entry Agreement is required for non-residential property appeals, even though a site visit may not be necessary.  

Stormwater Service Fee Appeals Form

A completed and print copy of this appeal form can be mailed or emailed, with attachments, to:

Macon Water Authority
Attn: SW Service Fee Appeal
790 Second Street; P.O. Box 108
Macon, GA  31202-0108

Customercare@maconwater.org

*By submitting an appeals application, you (the customer) certify that all statements made on the form are true, complete, and correct to the best of your knowledge and belief, and that any false statements or major omissions shall be considered sufficient cause for the addition of an $100.00 administrative fee. Also, you further acknowledge that any or all information provided is subject to verification and hereby authorize Macon Water Authority to conduct a site visit of your property, as needed.

 

To submit your Appeal Form electronically, please use the link below. 

https://arcg.is/1Hn8Xu0

Keyin_best_tasting
Address
Macon Water Authority
790 Second St.
P.O. Box 108
Macon, GA 31202-0108
Phone
(478) 464-5600
Fax
(478) 741-9146
Email

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