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The Macon Water Authority is committed to providing fair prices to our utility customers.

Our rates, fees, and charges are structured to include:

  • A base fee, which is calculated according to the size of the customer’s meter
  • Variable (volumetric) charges, based on consumption

Base rates also vary from residential to non-residential customers in Macon-Bibb County, due to the variable sizes of meters. The wholesale rates for utility customers in Monroe County, Jones County, and the City of Byron are based on the retail rates for Macon-Bibb County customers.

The MWA’s Five-Year Rate Plan

In October 2022, the MWA Board of Directors approved its most recent five-year rate plan, which included the adoption of rates for 2023-2025.

The rate plan was completed through oversight of the MWA Finance Committee, following the MWA staff’s in-depth analyses of:

  • Customer Demand Trends
  • Operational Requirements
  • Capital Project Needs
  • Debt-Coverage Targets

Additionally, in 2020 we began with the MWA Board approved a single-tier rate structure that charges the same usage fee per CCF, regardless of total consumption. CCF is a unit of measurement that is equivalent to approximately 748 gallons.

In October 2023, the MWA Board approved the elimination of the 20% reduction and cap on residential sewer volumetric charges. This means non-residential customers will bill the same as non-residential customers with the sewer consumption matching the water consumption. Example: 5 units in water = 5 units in sewer.

Our Approach to Utility Rates

The Authority implements rates according to a fiscally responsible and conservative approach. As a result, the MWA maintains some of the most competitive water and sewer rates in Georgia and in the nation.

As evidence, metrics used in a rate study conducted by the Environmental Finance Center at the University of North Carolina concluded that the MWA has water/sewer rates that are significantly lower than similar utilities in Georgia. In addition, MWA rates are deemed affordable when calculating them as a percentage of median household income in Macon-Bibb County.

2024 Rates & Fees Overview

You can browse our latest rates and fees for residential and non-residential customers at the links below:



How Rates Have Changed in 2023

Effective Jan. 1, 2023, and through the end of the year, MWA rates/fees will adjust to maintain the utility’s sound financial position, to allow for the Authority to continue to reinvest in long-term capital improvements for the water/sewer system, and to account for the increased costs of operations, especially due to inflation.

Consumption charges will increase 27 cents per CCF 

The 2023 MWA rates/fees will continue to feature a single tier structure. MWA Residential and Non-Residential Customers pay a single tiered Water Consumption (Variable) Rate of $2.95 per CCF, which is a 27-cent increase compared to last year.

Likewise in 2023, MWA rates/fees will include an increase of 27 cents per CCF for sewer consumption charges (volumetric rates). MWA Residential and Non-Residential Customers will pay Sewer Consumption (Variable) Rates of $3.18 per CCF.

Note: One Unit or CCF is equal to 100 cubic feet, or approximately 748 gallons.

Base fees will increase 25 cents for standard residential meters

MWA Customers with a standard 5/8-inch or 1-inch meter will see an increase to their base fee for water and sewer services of 25 cents during 2023, as compared to last year. The Water Base Fee for MWA Residential and Non-Residential Customers with a 5/8-inch meter will be $9.50. The Water Base Fee for a 1-inch meter will be $12.00. In 2023, the Sewer Base Fee for MWA Residential and Non-Residential Customers with a 5/8-inch meter will be $9.50, while the Base Sewer Fee for Customers with a 1-inch meter will be $11.17.

Cap on Sewer Consumption Charges, With Discounts on Billing

The MWA is unique among public water and sewer utilities in that it will continue to bill less than the total volume (100%) of metered water for sewer consumption charges, while also placing a cap on sewer consumption charges during 2023, as it has in previous years. The MWA Board adopted this policy in 2012, and the Authority has implemented it each year since.

Residential Sewer Customers without an irrigation meter will pay variable rates based on only 80 percent of their metered water consumption, rather than 100 percent, and these sewer consumption charges will be capped at 30 CCF of monthly use.

Those MWA Residential Customers with an irrigation meter will pay NO sewer consumption charges for water use metered through their irrigation meter, but will pay sewer consumption charges based off their residential water meter — although only at 95 percent of the water consumed through that standard meter each month. However, there is no cap on sewer consumption charges for customers who have an irrigation meter.

Basin Specific Fees

Basin Specific Fees are charged to customers wishing to connect to the Macon Water Authority’s sanitary sewer system.

The basin fee is charged to recover the cost of extending the sanitary sewer lines and adding the capacity to the water reclamation plant. Each basin has its own cost, which is determined based on the distance from the water reclamation plant, pumping stations and force main needed, physical impediments, and environmental and engineering concerns.

For additional information regarding the cost of connecting to the Macon Water Authority’s sanitary sewer system, please call 478-464-5600.

Waterline Extension Fees

On January 6, 2011, the Board of Directors of the Macon Water Authority (MWA) approved a plan that will provide incentives for residents in Bibb County, who are currently receiving their water from wells, to tap into the existing MWA water lines.

For years, the MWA has been extending water lines throughout the county to meet growing demand, as well as to offer potential customers in more rural areas an opportunity to tap into the system. Currently, the Authority requires a $2,100 extension fee for a new customer to do so. But to encourage new customers to come on board, the MWA offers a no-interest payment plan as an incentive, allowing the $2,100 extension fee to be paid back over time.

Some of the terms, conditions, and/or details of this Waterline Extension special payment plan include:

  • The payment plan is calculated on the $2,100 fee, with payments spread over no more than five years, paid on a monthly basis (60 months at $35.00 per month, for example), at no interest.
  • The payment plan is offered to homeowners or residents of rental property.
  • The owner of rental property, however, must become a utility customer; but the payments can be billed to whatever utility account (for renters) the property owner designates.
Three guys beside a utility truck

A promissory note and “Deed to Secured Debt” must be notarized and signed by all owners of the property. The “Deed to Secured Debt” will be recorded at the Bibb County Clerk of Deeds, and fees of $28 will be collected for the recording and ultimate discharge of the deed.

The tap and set fee must be paid for either a 5/8″ or 1″ meter. Currently, this charge is $690 for a 5/8″ meter and $790 for a 1″ meter. Anything larger is not covered under this policy and must be paid in full at the time of application. An application fee of $25 also will apply to anyone seeking water service.

Summary of Waterline Extension Fees:

  • Application Fee = $25.00
  • Tap and Set Fee = $690.00 for a 5/8-inch meter or $790.00 for a 1-inch meter
  • Recording Fee = $28.00
  • Water Extension = $2,100.00

The incentive plan only is available for Bibb County single-family residential dwellings, zoned as such.

This program is offered to existing houses currently serviced by a well and not intended for new construction. The MWA will confirm with the Bibb County Health Department that the structure is currently on a well. After the service is connected to the MWA water system, there cannot be any cross-connection allowed to the private well. Customers must ensure that the two systems remain separate for public health reasons.

For more information or to sign up for the Waterline Extension Program, please call the MWA’s Customer Service Department at 478-464-5600.

Late Payment Policy

Monthly water and sewer bills of MWA customers are due 20 days after they are mailed. A late fee is assessed following a five-day grace period; this late fee is the greater of $3.00 or 10 percent of the overdue balance.

Bills still due after another five days (30 days after they are mailed) will be assessed an administrative charge of $15.00. The administrative fee is a fee for processing a past due account. MWA customers can avoid late fees and administrative charges by paying bills on time, using any one of several convenient payment methods available. Customers may use the MWA website, automatic bank draft, or the MWA Customer Service Call Center, to make a payment at no additional charge.

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Customer Payment Assistance

For those customers needing assistance in bringing their account current, the MWA offers  payment extensions and installment plan agreements.

Payment Extensions allow you to extend our due date without incurring a late fee or penalty fee.

Installment Plan Agreement allow customers to pay their outstanding balance over the course months, based on the account.

During those months, the MWA customer must pay their current monthly bill and the agreed portion of the previous outstanding balance on that month’s due date. A customer must agree to pay off the entire outstanding debt for water/sewer use, and failure to do so will result in the disruption of service. Full payment of the outstanding debt will be required to restart service.

Contact customer service for more details and eligibility requirements.

Leak Adjustment Policy

In the event Macon Water Authority customers have experienced a leak that has caused a spike in consumption, they may qualify for a leak adjustment.

First, consumption must return to average levels, or evidence of plumbing repairs must be submitted. Then, an adjustment is made for half of the wasted water, using the average consumption over a four-month period (three months prior to the leak and one month afterward).

The difference between the consumption amount with the leak and the average amount during the four-month period is then divided in half. This adjusted amount is then applied to the appropriate water and sewer rate calculations.