The Macon Water Authority
790 Second Street • Macon, GA 31202-0108 • (478) 464-5600
Announcements
Protect the environment by proper grease disposal
The Macon Water Authority encourages customers to “think, before pouring grease down the sink.” When grease is poured down the drain, it can harden and clog your home’s plumbing and damage the MWA sewer system. Approximately half of sewer spills and overflows are caused by grease. Spills and overflows are harmful to the environment, too. So please do not pour grease down your drain. Let it cool, pour it into a sealed container, and throw it in the trash. The Authority has a limited number of reusable grease can covers available for free to make this easier for you. For more information, ask a Customer Care Representative at the MWA at 478-464-5600. And "Learn More" facts about fats, oils, and grease by checking out the link below. Learn More »
MWA offers customers their bill electronically
Macon Water Authority customers can now take advantage of e-bill service. You can have your monthly water and sewer bill sent to you electronically by way of an email attachment. And this e-bill can replace your paper bill that you receive in the mail, or you can get both an e-bill and paper bill if you’d like. To sign up to receive an e-bill, just check out the billing inquiry page on this Web site (www.maconwater.org). From there, log onto your account and follow the yes or no prompts for email billing and snail mail billing. Or, for more information or assistance, contact our customer care representatives at 478-464-5600.
MWA Not Affiliated with Direct Mail Solicitations
Macon Water Authority (MWA) customers may have received – or may be receiving in the near future – a direct mail solicitation for products or services offered by HomeServe USA Repair Management Corp. MWA officials note that these offers are not affiliated with the Authority, which neither recommends nor cautions their use by Macon and Bibb County homeowners. In the case of this mailing from HomeServe USA Repair Management Corp., the company will be informing MWA customers that they are responsible for the maintenance and repair of the exterior water service line from the service connection or well to the foundation of their property, in an attempt to offer Water Line Protection Programs. MWA customers should note that the mailing includes a disclaimer that the Authority is not affiliated with these products or services. Should the MWA send direct mail to its customers, it will come as official correspondence from the utility. And should MWA employees in the field approach a customer’s residence or business on official business, they will be clearly identified with a stated purpose. For more information on direct mail or door-to-door solicitations that may appear to impact your water or sewer services provided by the MWA, contact our Customer Care Department at 478-464-5600.
- Address
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Macon Water Authority
790 Second St.
P.O. Box 108
Macon, GA 31202-0108 - Phone
- (478) 464-5600
- Fax
- (478) 741-9146