The Macon Water Authority
790 Second Street • Macon, GA 31202-0108 • (478) 464-5600
Announcements
Convenience Fee Added to Credit Card Payments
Effective August 1, 2018, the Macon Water Authority (MWA) will add a convenience fee to all customer credit and debit card transactions. The Authority will assess $2.50 per transaction for residential customers paying their bill with a credit or debit card, with a $500 limit per transaction. If bills are in excess of $500, customers can pay by credit card, but it will require multiple transactions, with the appropriate fee applied. Likewise, the MWA will charge 2.75% of the total transaction for non-residential customers who pay their bill with a credit/debit card. The MWA accepts VISA, MasterCard, and Discover. For more information on the various MWA payment options, check out the link below. Learn More »
Water Quality Report assures drinking water safety
The MWA 2018 Water Quality Report will be available for your review on this website beginning July 1. This annual Water Quality Report provides assurances that customers are drinking the cleanest and safest water possible, with evidence provided in data from water samples taken throughout the MWA system all during the year. Water Quality Reports are published by water utilities to inform consumers of what is in their tap water and why, to instill confidence in the public of tap water safety and superiority. For a review of the MWA Water Quality Report, check out the "Learn More" link below. Learn More »
Water Quality Report verifies drinking water safety
The MWA has released its annual Water Quality Report, which assures customers and other consumers of our tap water that it is clean and safe to drink. The Water Quality Data contained within the 2018 MWA Water Quality Report provides scientific evidence that the Macon Water Authority's tap water meets or exceeds all regulatory requirements for drinking water safety. The purpose of the MWA Water Quality Report is to provide details of what is in our drinking water and why, so you can make informed decisions regarding consumption. Questions about the Water Quality Report should be directed to the MWA Water Treatment Operations staff at 478-464-5650. For a review of the 2018 MWA Water Quality Report, see the "Learn More" link below. Learn More »
Thanks for your patience during software adoption
The Macon Water Authority (MWA) would like to thank its customers for their patience and understanding during the transition this spring to implement the new Cayenta Customer Billing and Financial Software. The new Cayenta Software replaced a decades-old system with functions and features MWA customers have requested. The new software complements other MWA technologies and systems, providing streamlined workflows and automation for both customers and vendors. For more information on the features of our Cayenta Software, contact our Customer Care Representatives at 478-464-5600.
Keeping Your Home FOG-Free
While pouring fats, oils and grease (FOG) down the sink may seem harmless enough, these substances harden and eventually clog sewer lines. As a result, “FOG clogs” create sewer spills and overflows that can release untreated wastewater into our creeks, rivers, streams and lakes. Not only does that harm our environment, it can affect the rivers and streams that provide us with our drinking water. Please help protect your home’s plumbing, our sewer system, and the environment, by not pouring FOG down your drain. Instead, let grease cool, pour it into a sealed container, and throw it in the trash. Also, wipe dishes and utensils clean before placing them in the dish washer or prior to washing them in the sink. To help you keep your home FOG-free, the MWA has a limited number of free, reusable grease can covers available at our headquarters for your use. For additional grease education, check out our "Learn More" link below. Learn More »
- Address
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Macon Water Authority
790 Second St.
P.O. Box 108
Macon, GA 31202-0108 - Phone
- (478) 464-5600
- Fax
- (478) 741-9146